![]() If you need to transfer a software package registered to yourself to your end customer, you start by navigating to the software registration transfer for accessible from And, if your the end user and all you have is the serial number of the software package, Rockwell can look it up in their system and put you in contact with the currently registered user so you may request of them that they transfer the software they sold your company into your companies name. Rockwell provides an simple web form which the currently registered user (often times the Contractor, SI or OEM who sold the package) can use to transfer the registration of the package in question from himself to the end user. Note: You can listen to our podcast about transferring software registration HERE.īut if you ever run into this situation there's an easy fix. They also don't get activation or technical support since they aren't registered with Rockwell as registered user. ![]() When this happens the end user doesn't get any product notices sent to owners of that package. ![]() ![]() Occasionally a Contractor, System Integrator (SI,) or Original Equipment Manufacturer (OEM) will provide programming software to their end customer, but forget to register it to them. ![]()
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